Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
Access to medical records
The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be ... [continue] Access to medical records
Carers
Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers
Complaints and compliments
We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if ... [continue] Complaints and compliments
COVID-19 Vaccine
How to get a booster dose of the coronavirus (COVID-19) vaccine There are 3 types of booster for the coronavirus (COVID-19) vaccine: A booster dose of the COVID-19 vaccine is ... [continue] COVID-19 Vaccine
GDPR
General Data Protection Regulation (GDPR) Data Protection Privacy Notice for Patients All personal data including patient information relating to living individuals that are held in either electronic or manual ... [continue] GDPR
How to register
If you live within our practice area you are welcome to register with us and our reception staff will be happy to guide you through the procedure. Eligibility can be ... [continue] How to register
Named GP
All patients at Lucie Wedgwood Health Centre have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. ... [continue] Named GP
Patient confidentiality
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality
Patient rights and responsibilities
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities
Practice boundary
Please contact our reception for the catchment area covered by the practice.
Privacy
Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy
Updating your details
If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form below. If you move ... [continue] Updating your details
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website
Violent or abusive behaviour
We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour
Your Data and the NHS
NHS Data-sharing Your data matters – read more on the NHS website Your health records contain a type of data called confidential patient information, which can be used to help ... [continue] Your Data and the NHS
Zero Tolerance on Aggressive and Threatening Behaviour
The Practice considers aggressive and threatening behaviour to be: Attempted or actual, aggressive threatening physical actions made towards any member of staff. The use of aggressive, threatening or abusive language, ... [continue] Zero Tolerance on Aggressive and Threatening Behaviour
